X

Frequently Asked Questions

FAQs about Gallagher Weigh Scales and EID Readers

Here are some questions that we are commonly asked about Weigh Scales and EID Readers. A weighing and EID system saves both time and money by automating animal management and handling tasks. It allows farmers to manage their business more profitably. If you don't find your answer here, please send us an enquiry.

  • Method: Use SMTP method
  • STMP Provider: Gmail
  • Email Address: username@gmail.com
  • Username: username@gmail.com
  • Password: (usual password)
  • Server: smtp.gmail.com
  • Port: 587
  • Use SSL: Yes

If emails are not being sent via Gmail, it is probably due to Gmail rejecting APS as a “less secure app”. You might receive an automated email from Gmail, “Google Account: sign-in attempt blocked”. Even if you don’t receive this email, please do check Gmail’s settings.

The solution is to go into Gmail security settings, and turn on “Access for less secure apps”:

  1. Log into Gmail www.gmail.com
  2. Click on the circle with the user’s profile picture at top right
  3. Click My Account
  4. Click Sign-in & security
  5. Click Apps with account access
  6. Click Allow less secure apps to turn it on
    or go to this page: https://www.google.com/settings/security/lesssecureapps
  7. You will probably receive a warning from Google about changing it. It is OK (& necessary) to allow this.
  8. Ensure that the setting is On
  9. Click on the left arrow ß
  10. Try sending an email from APS again, it should work this time!

APS Professional can display animal pedigree charts on your PC. Here are full instructions on how to set this up.

This tip sheet explains how to update the cross reference table on your HR4 or HR5 so that all data is transferred to your APS software. This will ensure the HR4 andHR5 has all the animals in APS recorded in its' memory. If you scan any EID tags known by APS, then the HR4,HR5 will display the animal’s visual ID.

Reuse of EID tags is only applicable to South Africa. Re-use of Tags is not permitted in other areas of Africa

MyScale Pro

The option [Update cross reference table in the scale][shows a list of EID tags that have been used, along with the visual tag number assigned to them. To reuse EID tags in MyScale Pro, simply delete the lines of information for those tags from the cross reference table, and save the table. The scale’s list of animals will no longer have those EIDs allocated to animals, so they can be used again.
Note: if there are sessions on the scale, that use the EID#s with the old/unwanted visual tag number, the process of deleting the EIDs from the cross reference table does not delete the EIDs from the session.

W610/W810
  • When you scan the EID tag, the old/wrong visual tag number will appear on screen. Press F5:[SCREEN] until the display shows the last 3 animals. Press F3:[EDIT] to change the visual tag to the new number (press the ß delete button to first remove the old/wrong visual tag number.
  • To reuse EID tags, you need to remove the tags from the “cross reference table” in the scale.
  • To wipe the tag cross reference table, run APS Standard, [Configure], [Device], [Animal Table], [tick] then select the option to [Clear all animals in animal table on the device]. NB. You will first need to delete any/all sessions that use those EID tags.
  • To delete all tags and sessions from a W610/W810 it might be easiest to use the Engineering menu to [Clear Sessions] which completely clears the memory of the scale.
  • There is no feature in APS Standard or on the the W610/W810 scale, to select a few animals, and remove the EID# from those animals. Only APS Professional has that capability.
  • You would need to delete the animals from the APS database, so the EID# is no longer used.
TSi
  • When you scan the EID tag, the old/wrong visual tag number will appear on screen. Press [Change Tag] > [Change Tag Number] to change the visual tag to the new number (press the ß delete button to first remove the old/wrong visual tag number.
  • There is no feature on the TSi to delete all tags.
  • To reuse EID tags, you first need to remove the EID tag#s from the animals they are currently assigned to. In APS Office set a filter to the session that contains all the EID tag numbers to be reused. The use menu option Animal > Bulk Update > Remove the Electronic ID field which allows removal of the EID# from animals. (This feature is only in APS Professional, not APS Standard)
  • To delete all tags and sessions from a TSi it might be easiest to use the Engineering menu to [Clear Database] which completely clears the memory of the scale.
HR4
  • There is no feature on the HR5 to reuse EID#s for a new animal. You would need to delete the animals from the APS database, so the EID# is no longer used.
  • There is no feature to change the visual ID of an animal, on the reader. It has to be done in APS – but note that APS Standard does not have the capability to remove the EID# from selected animals.
  • To wipe the tag cross reference table, run APS Standard, [Configure], [Device], [Animal Table], [tick] then select the option to [Clear all animals in animal table on the device].
HR5
  • There is no feature on the HR5 to reuse EID#s for a new animal. You would need to delete the animals from the APS database, so the EID# is no longer used.
  • You can only change the visual ID of the currently assigned animal: When you scan the EID tag, the old/wrong visual tag number will appear on screen. Press [Edit] > [Up] > [OK] to change the visual tag to the new number (press the [Clear] button to first remove the old/wrong visual tag number.
  • To wipe the tag cross reference table, run APS Standard, [Configure], [Device], [Animal Table], [tick] then select the option to [Clear all animals in animal table on the device].
APS Standard

There is no feature in APS Standard or on the the W610/W810 scale, to select a few animals, and remove the EID# from those animals. Only APS Professional has that capability.

APS Professional

In APS Office set a filter to the session that contains all the EID tag numbers to be reused. Go to APS Office, then use menu option Animal > Bulk Update > Remove the Electronic ID field which allows removal of the EID# from animals. (This feature is only in APS Professional, not APS Standard)

Connect Gallagher TWR5 scale to Herd Master via Blue Tooth. The TWR5 will have an RFID panel connected, and therefore will send weight and EID.

What you need to consider

  • Are you interested in simple weight recording or do you want something more advanced?
    Gallagher offers a wide range of scale options from simple digital read-out scales right through to advanced EID compatible models that automatically calculate weight gains and provide detailed reporting.
  • Do you want to record other animal traits in addition to measuring weight?
    Our weigh scales from TW-3 and up, can all record traits against individual animals.
  • Are you looking to track animal movements onto and off your property?
    With EID ear tags you will need a tag reader to record the animal's movements. Readers can be handheld or hands free, depending on your set up. See our selection of EID tag readers to find your best option

If you need any additional advice, please contact us. We'd love to help.

Take the first step and redefine what's possible!

Implement our inspired solutions and let your business enjoy the return on investment